Does my device support the Omada app?
Follow the steps below to make sure the Omada app is supported on your Omada device.
1. Find out firmware version of your Omada device.
Follow the steps below to find the firmware version of your device ( Click here to know how to find the hardware versions) :
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STEP1
Power on the EAP and connect to the SSID of the EAP wirelessly.
Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.
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STEP2
Launch a web browser and enter http://tplinkeap.net in the address bar.
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STEP3
Enter the username and password of your EAP to log in.
Note: If your EAP is a brand new EAP, use the default username and password that are both admin.
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STEP4
Go to the Monitoring > AP > Device Information page. You can view the Firmware Version as the following figure shows. The Build number indicates the released date, for example, 20180411 means the released date is April 11th, 2018.
2. Check compatibility
View the compatible devices list below to check if your device is compatible with Omada app. Please click the device image and check if you have the latest firmware. If not, download the latest firmware and follow the instructions in Step 3 to upgrade it.
Note 1: Both listed and higher hardware versions of these models are compatible with Omada APP.
Note 2: All the access points listed below are compatible with Omada App in both controller and standalone modes. While all the switches and routers listed below are compatible with Omada App only in controller mode.
*EAP245 V1, EAP225 V2/ V1, EAP115 V2/ V1, EAP110 V2/ V1, and EAP110-Outdoor V1 are also compatible with Omada App in standalone mode.
Access Points (Compatible in Controller and Standalone Modes)
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4.0-F_normal_1593323197059j.png)
EAP225 V3*
Point d'accès WiFi Mesh bi-bande AC1350 PoE Gigabit - Plafonnier
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4.0-F_normal_1593323206680k.png)
EAP245 V3*
AC1750 Wireless MU-MIMO Gigabit Ceiling Mount Access Point
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EAP660 HD
Point d'accès WiFi 6 - AX3600 bi-bande Multi-Gigabit plafonnier
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EAP225-Wall V2
Point d'accès mural WiFi AC 1200 Mbps MU-MIMO PoE
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EAP620 HD
Point d'accès WiFi 6 AX1800 plafonnier
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EAP610 V3
Point d'accès plafonnier WiFi 6 AX1800 bi-bande
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EAP230-Wall
Point d'accès WiFi AC1200 Gigabit mural Omada MU-MIMO
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EAP615-Wall
Point d'accès WiFi 6 AX1800 mural
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4.0-F_normal_1593323223226a.png)
EAP265 HD
Point d'accès WiFi AC1750 MU-MIMO Gigabit plafonnier
Tout Montrer 9 Access Points (Compatible in Controller and Standalone Modes)
Switches (Compatible in Controller Mode)
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TL-SG3428MP
Switch JetStream administrable 28 ports Gigabit L2 avec 24 ports PoE+
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TL-SG3428XMP
JetStream 24-Port Gigabit and 4-Port 10GE SFP+ L2+ Managed Switch with 24-Port PoE+
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TL-SG2428P
Smart Switch JetStream 28 ports Gigabit avec 24 ports PoE+
Routers (Compatible in Controller Mode)
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TL-R605
Routeur SafeStream VPN Multi-WAN Gigabit
3. Upgrade the firmware of your Omada device.
Follow the steps below to upgrade the firmware of your device:
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STEP1
Power on the EAP and connect to the SSID of the EAP wirelessly.
Tips: If your EAP is a brand new EAP, use the default SSID (format: TP-Link_2.4GHz/5GHz_XXXXXX) printed on the product label.
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STEP2
Launch a web browser and enter http://tplinkeap.net in the address bar.
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STEP3
Enter the username and password of your EAP to log in.
Note: If your EAP is a brand new EAP, use the default username and password that are both admin.
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STEP4
Go to the System > Firmware Update page. Click the button, locate and choose the correct firmware file from your host. Then click the button to update the firmware of the EAP. After upgraded, the EAP will be rebooted automatically.
