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We recognise the value of your time and acknowledge that waiting for an agent to address your concerns can be frustrating. To assist you, we offer a range of resources including FAQs, instructional videos, and a Community Forum. These tools are designed to help you resolve most issues without the need to make a phone call, join a chat, or send an email.

Note: Email service is intended for non-urgent inquiries with a typical response time of 1 business day. For product installation or configure concerns please consider using our 24 hours our Live Chat service.

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For Australian Users Only

Tel:: 1300 87 5465 ( 1300 TP-Link )
(For after-sales service, please have the product model number ready prior to contacting us)

Fee:: Depending on 1300 policy

E-mail:: support.au@tp-link.com

Service Time:: 24 hours a day, 7 days a week

For New Zealand Users only

Tel:: +64 9801 3250/ +64 0800 87 5465
(For after-sales service, please have the product model number ready prior to contacting us)

Fee:: Charges depend on your telecommunications service provider's tariffs.

E-mail:: support.au@tp-link.com

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